All posts by Anatoli Shevtsov

Every declined transaction is lost revenue. Every uncontested chargeback is money left on the table. I’ve spent 15+ years in payments and over 20 years in technology making sure those losses don’t go unaddressed - solving one of the hardest problems in digital commerce: making payments actually work. Authorization rates, fraud prevention, network tokenization, cost optimization, and routing strategy - these are the levers I use to recover revenue and reduce risk at scale. I build and lead payment systems across businesses processing billions in annual volume, turning complex payment challenges into hundreds of millions in revenue. At PetSmart, I own end-to-end product strategy for payments, fraud, and billing across eCommerce. I delivered a 6% lift in authorization rates through network tokenization and account updater implementation - recovering ~$100M in annual revenue. Previously, I led a full payments transformation - increasing digital payment adoption by 25%, translating into $X million in incremental revenue, and improving chargeback win rates by 15% through AI-driven dispute automation, reducing manual processes and recovering millions of dollars. I operate across the full payments stack: card networks, ACH, BNPL, wallets, smart routing, debit optimization, and compliance (PCI DSS, NACHA, GDPR, Durbin). I work across engineering, data, finance, and commercial teams - building and scaling high-performing teams while delivering payment systems that drive revenue, reduce risk, and scale. Core Focus Areas - Authorization optimization and conversion uplift - Fraud prevention, dispute strategy, and chargeback recovery - Payment orchestration, smart routing, and cost optimization - End-to-end payment system design across card, ACH, and alternative rails - Building roadmaps that directly impact revenue, margin, and risk Technical Skills: SQL, Jira, Confluence, Aha!, Salesforce, PlantUML, Python, Adyen, Stripe, ACH/NACHA, PA DSS, PCI DSS, GDPR, CCPA, Durbin Amendment, Visa, Mastercard, Amex, Discover, PULSE, STAR, CONEXXUS, IFSF/PCATS Standards
Subscription Payment Retry Logic and Dunning Management: A Payments PM's Guide

Subscription Payment Retry Logic and Dunning Management: A Payments PM’s Guide

What Is Subscription Payment Retry Logic? Subscription payment retry logic is the system that determines what happens when a recurring charge fails — which decline codes get retried, how quickly, how many times, and with what modifications. Done well, it recovers a significant percentage of initially failed recurring payments. Done poorly, it wastes money, generates…

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Payments product manager interview questions and answers

Payments Product Manager Interview Questions: What to Expect and How to Answer

Preparing for a payments product manager interview? Below are the questions that come up most often when fintechs, payment processors and enterprise merchants hire a payments product manager, and what a strong answer covers for each. Who This Payments Product Manager Guide Is For This guide is written for two audiences: payments product managers preparing…

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