Subscription Payment Retry Logic and Dunning Management: A Payments PM's Guide

Subscription Payment Retry Logic and Dunning Management: A Payments PM’s Guide

What Is Subscription Payment Retry Logic? Subscription payment retry logic is the system that determines what happens when a recurring charge fails — which decline codes get retried, how quickly, how many times, and with what modifications. Done well, it recovers a significant percentage of initially failed recurring payments. Done poorly, it wastes money, generates…

Read More

Payments product manager interview questions and answers

Payments Product Manager Interview Questions: What to Expect and How to Answer

Preparing for a payments product manager interview? Below are the questions that come up most often when fintechs, payment processors and enterprise merchants hire a payments product manager, and what a strong answer covers for each. Who This Payments Product Manager Guide Is For This guide is written for two audiences: payments product managers preparing…

Read More

Transaction Labeling in Payments: How Descriptor Optimization Improves Authorization Rates

Transaction Labeling in Payments: How Descriptor Optimization Improves Authorization Rates

What Is Transaction Labeling in Payments? Transaction labeling — sometimes called merchant descriptor optimization or soft descriptor optimization — is the practice of controlling the data your payment sends to the issuing bank at the moment of authorization. Specifically, it means ensuring that the merchant name, category code (MCC), and transaction type signals you transmit…

Read More